FAQ

Lyee Hair – Premium FAQ Content

Frequently Asked Questions

1. What makes Lyee Hair different?

At Lyee Hair, we focus on premium-quality hair that blends seamlessly, lasts longer, and feels natural. Each product is carefully selected to meet high standards in softness, durability, and appearance—so you get salon-level results at home.

2. Is your hair 100% human hair?

Yes. Our hair is made from 100% human hair, ensuring a natural look, long lifespan, and full styling flexibility.

3. Can I dye, bleach, or style the hair?

Absolutely. Our hair can be dyed, bleached, straightened, or curled just like your natural hair. For best results, we recommend professional styling for chemical treatments.

4. How long does the hair last?

With proper care, our hair can last 12–24 months or longer. Longevity depends on how well the hair is maintained and how often it is styled or treated.

5. How long does shipping take?

Orders are processed within 1 - 2 business days. Delivery typically takes 3 - 5 business days, depending on your location.

6. Do you ship internationally?

Yes, we ship worldwide. Shipping times may vary slightly depending on your country.

7. Can I track my order?

Yes. Once your order is shipped, you’ll receive a tracking number via email so you can follow your delivery in real time.

8. What is your return policy?

We accept returns on unused items in their original condition within 7 days of delivery. For hygiene reasons, opened or worn hair cannot be returned.

(We should align this exactly with your actual policy later.)

9. How do I care for my hair?

To maintain the quality of your hair:

  • Use sulfate-free shampoo and conditioner
  • Avoid excessive heat
  • Store properly when not in use
  • Detangle gently from ends to roots

10. Do you offer custom or bulk orders?

Yes, we can accommodate custom or bulk orders. Please contact us directly for more details.

11. How can I contact Lyee Hair?

You can reach us via: